Terms and Conditions
Effective Date: September 1st, 2025
These Terms & Conditions ("Terms") govern your access to and use of the Belgravia platform, including any transactions facilitated through the platform. By placing an order, creating an account, or otherwise using Belgravia, you agree to be bound by these Terms.
1. Overview, Acceptance of Agreements
These Terms & Conditions (“Terms”) govern your use of Belgravia’s website, checkout, and related services (the “Services”). By accessing the Services, placing an order, paying a Deposit, submitting a credit application for transmission, or otherwise interacting with the Services, you agree to these Terms and to the Legal Disclosures, Cancellation Policy, Privacy Policy, and any other policies referenced herein (collectively, the “Agreements”). If a conflict exists regarding deposit or refund outcomes, the Cancellation Policy controls. For all other matters, these Terms control.
2. Who We Are, Regulatory Status
Belgravia is licensed in California as a motor vehicle dealer with an Auto Broker Endorsement (the “Auto Broker”), [License No. 46574]. Belgravia does not sell vehicles and does not extend credit. Belgravia provides brokerage, reservation, and application-transmission services connecting consumers with franchised, verified brand dealerships and third-party lenders.
3. Key Definitions
- •Deposit: A non-refundable commitment fee paid at checkout to reserve a vehicle; applied in full toward the Belgravia-collected portion of your Total Due at Signing (the “Total Due”), subject to the exceptions in the Cancellation Policy.
 - •Secondary Deposit: If collected, the additional amount collected by Belgravia after lender approval and after you elect to proceed, equal to the remaining Belgravia-collected portion disclosed in your Payment Agreement, minus any amount already paid toward that portion (including the Deposit). Not an additional fee.
 - •Designated Lender / Approval: The lender identified in your deal; “Approval” means credit approval by that lender.
 - •Estimated Monthly Payment: The estimated monthly lease payment shown at checkout.
 - •Belgravia-Collected Portion: The portion of the Total Due at Signing allocated to Belgravia’s brokerage services as itemized in your Payment Agreement; it is a prepayment of brokerage allocation and not an additional fee.
 - •Vehicle Unavailable: Before contract signing and through no fault of the customer, the reserved vehicle becomes unavailable (e.g., sold elsewhere, pulled by dealer, inventory error), including where the dealership fails or refuses to provide the specified VIN or a Substantially Similar unit at the displayed price within a commercially reasonable period (72 hours).
 - •Substantially Similar (for Vehicle Unavailable): A vehicle of the same model and drivetrain with a comparable trim/package, an MSRP within ±$500 of the reserved unit, mileage within 250 miles, and comparable exterior/interior colors. Customer is not required to accept different body style or material changes (e.g., leather vs. cloth).
 
4. How Belgravia Works
- •Browse offers for in-stock vehicles from franchised dealerships.
 - •Place a Deposit to reserve a vehicle and proceed to checkout.
 - •Complete a credit application; Belgravia securely transmits your application to the dealership and/or Designated Lender you select.
 - •The dealership/lender determines final approval and terms.
 - •You sign directly with the dealer/lender and take delivery (home delivery or delivery center pickup, as available).
 
5. Pricing, Transparency & Platform Adjustment
Deposits are generally non-refundable, with exceptions defined in Belgravia's Cancellation Policy. If a vehicle becomes unavailable after an order, customers have three options:
- i.All-in display. The Total Due and Estimated Monthly Payment shown at checkout include standard lease items (e.g., first payment, taxes, DMV/registration, dealer documentation fees) and Belgravia’s brokerage allocation. No hidden Belgravia fees.
 - ii.Platform Adjustment (illustrative). Where shown, “Platform Adjustment” confirms the Total Due already reflects how funds are allocated between the dealership and Belgravia. It is not a discount, rebate, incentive, entitlement, or promise of savings.
 - iii.Data & accuracy; timestamps. Figures are generated from dealer submissions and manufacturer programs that may change; pricing displays are timestamped. If a correction is required before signing, Belgravia will honor the displayed Total Due/Estimated Monthly Payment or allow you to cancel per the Cancellation Policy.
 
6. Belgravia Guarantee
The Payment Agreement itemizes how the Total Due is allocated between the franchised dealership and Belgravia. It does not create any additional obligation beyond the Total Due. This document:
- •No hidden fees. The amounts shown at checkout already include applicable fees
 - •Official dealerships. Vehicles are sourced from franchised, verified brand dealerships; condition and specifications are provided by the dealer of record. See Legal Disclosures §14 (Dealer Vehicle Representations).
 - •Protected deposits. Your Deposit (in the amount displayed at checkout) is always applied toward your lease; it is credited in full if you are not approved by the Designated Lender (credit may be used toward another vehicle prior to signing), and it is refundable if your specific vehicle becomes unavailable through no fault of yours before signing.
 - •Seamless process. From online checkout to delivery, Belgravia coordinates with the dealer end-to-end.
 - •Locked payment coordination. Once the Designated Lender approves you on the displayed terms, Belgravia guarantees that Belgravia-collected amounts will not increase and will be fully credited to your Total Due, and Belgravia will coordinate with the dealership so that dealer-bound amounts at signing match the itemization displayed at checkout. If the dealership proposes additional charges not disclosed at checkout, you may cancel and receive a refund of Belgravia-collected amounts (the Deposit and any Secondary Deposit). (Harmonized with the Cancellation Policy and Legal Disclosures.)
 
7. Deposits, Orders & Secondary Deposits
Deposit required. A Deposit is required to reserve a vehicle and is a prepayment applied in full to Belgravia’s brokerage allocation within your Total Due. The Deposit is a prepayment of brokerage allocation, not an added or separate fee.
- •Non-refundability; exceptions. Deposits (including any Secondary Deposit) are non-refundable, except as expressly provided in the Cancellation Policy (e.g., Vehicle Unavailable through no customer fault) or where required by law or card-network rules. Nothing herein waives non-waivable card-network rights.
 - •Not approved by Designated Lender. If you are not approved, your Deposit is credited in full toward another vehicle before signing; no refund (see the Cancellation Policy).
 - •Secondary Deposit (post-approval). Collected only after Approval and your election to proceed; equal to the remaining Belgravia-collected portion disclosed in your Payment Agreement, minus amounts already paid toward that portion; applied in full to your Total Due; not an additional fee. Outcomes are governed by the Cancellation Policy.
 - •Customer-initiated cancellations. If you cancel for reasons not caused by Belgravia, the dealership, or the Designated Lender, the Deposit and any Secondary Deposit remain non-refundable.
 
8. Incentives, Dealer & Manufacturer Determinations
Belgravia does not apply ineligible incentives. Final incentive eligibility and application are determined by the franchised dealership and/or manufacturer. If a correction would increase your price before signing, Belgravia will honor the displayed amounts or allow cancellation consistent with the Cancellation Policy.
9. Marketplace Status Labels
Labels such as “Active,” “Reserved,” or “Sold” are informational only and may reflect Belgravia activity or third-party/dealer feeds. They are not confirmations that a sale occurred on Belgravia. Final confirmation rests with the dealership. See Legal Disclosures §7 for additional status-label limitations.
10. Payment Presentation, Dealer Funds, Chargebacks
- •Dealer funds. Belgravia does not collect or hold dealer-bound funds; amounts owed to the dealership are paid by you directly to the dealer at signing. Good-faith dispute step. Before initiating a chargeback or arbitration, email disputes@leasebelgravia.com with your order ID and a brief description. Belgravia will respond within 5 business days. This step is encouraged but not required to exercise your card-network rights..
 - •Chargebacks. Nothing in these Terms limits your rights under applicable law or card-network rules. Belgravia may dispute chargebacks opened in error. Any attempted reversal contrary to these Terms, the Cancellation Policy, and card-network rules may constitute a material breach; after a good-faith resolution process, Belgravia may seek recovery of improperly reversed amounts and reasonable costs. This informal step does not shorten any limitations period and does not restrict your ability to open a chargeback where permitted by card-network rules.
 
11. Credit Applications, FCRA/ECOA, eSign, Retention
By using Belgravia, you agree to:
- •Transmission only; authorization. At your direction, Belgravia collects, formats, and securely transmits your credit application to the designated dealership and/or lender. You authorize the dealership and lender to obtain and use consumer reports and to use/share your application information for credit, identity, fraud-prevention, and related lawful purposes.
 - •No permanent storage of full SSNs or credit reports. Belgravia does not permanently store full Social Security numbers or full credit bureau files.
 - •Retention. Application data is retained only as long as reasonably necessary to complete transmission, comply with law, or resolve disputes (and in any event no longer than 30 days, unless a longer period is legally required).
 - •ECOA notices. Any adverse action notice required by the Equal Credit Opportunity Act will be provided by the lender or dealership, as applicable.
 - •eSign consent. You consent to receive and sign disclosures and agreements electronically. You may withdraw consent or request paper copies at support@leasebelgravia.com. Hardware/software requirements and update instructions are provided in any legal paperwork.
 
12. Accessibility
Belgravia develops and maintains its platform with reference to WCAG 2.1 Level AA for core flows (vehicle browsing, calculators, checkout, deposit). If you encounter an accessibility barrier, contact accessibility@leasebelgravia.com or (424) 421-1177; Belgravia will provide reasonable accommodations at no charge. This commitment does not waive any rights under applicable accessibility laws.
13. No Guarantee of Vehicle or Lender Terms
Belgravia does not guarantee that a specific vehicle will remain available until signing or that preliminary figures will match lender-approved terms prior to approval on the displayed terms. If you are approved on the displayed terms, the Buyer Guarantee in Section 6 applies. Final approval of pricing, residuals, money factors, and credit rests with the franchised dealership and/or the lender. If approval is not on the displayed terms, see the Cancellation Policy §6(C).
14. Intellectual Property
All site content, trademarks, logos, and software are owned by Belgravia or its licensors. You are granted a limited, revocable license to use the Services for personal, lawful purposes only. No scraping, automated extraction, reverse engineering, or derivative use is permitted without express written consent.
15. Acceptable Use
You agree not to misuse the Services, including by: (a) scraping VIN or pricing data; (b) interfering with security features; (c) using the platform for unlawful, fraudulent, or misleading purposes; (d) attempting unauthorized access; or (e) burdening infrastructure (e.g., bots). Belgravia may suspend or limit access for suspected violations.
16. Disclaimers, Limitation of Liability
AS IS / AS AVAILABLE. Except as expressly stated in the Agreements, the Services are provided without warranties of any kind. No consequential damages. To the maximum extent permitted by law, Belgravia is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Cap. To the maximum extent permitted by law, Belgravia’s aggregate liability for claims relating to an order is capped at the total Deposit(s) you paid for that order; provided, however, this cap does not limit Belgravia’s obligation under Section 6 (Buyer Guarantee) to refund Belgravia-collected amounts (the Deposit and any Secondary Deposit) if you cancel because the dealership proposes additional charges not disclosed at checkout. Exclusions. The foregoing limits do not apply to (i) Belgravia’s willful misconduct or gross negligence; (ii) bodily injury or property damage caused by Belgravia; (iii) data-security incidents caused by Belgravia’s failure to use reasonable safeguards; or (iv) non-waivable statutory rights (including public injunctive relief as permitted by law).
17. Indemnification
You agree to defend, indemnify, and hold harmless Belgravia and its affiliates from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Services, breach of the Agreements, or violation of law, except to the extent caused by Belgravia’s willful misconduct or fraud.
18. Governing Law, Arbitration, Class Waiver (Consumer)
- •Governing Law. California law governs these Terms except to the extent preempted by the Federal Arbitration Act (FAA).Arbitration; Venue; Carve-Outs. Except for (i) individual small-claims actions filed in a court of competent jurisdiction and (ii) requests for public injunctive relief under California law, any dispute arising out of or relating to Belgravia, an order, a Deposit, these Terms, or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration hearing will occur in Los Angeles County, California, or by video/teleconference at your election. Either party may seek to compel/confirm/vacate an award in any court with jurisdiction.
 - •Costs. For claims subject to the AAA Consumer Rules, your filing fee is limited to the applicable consumer filing fee; Belgravia will pay all other AAA and arbitrator fees unless the arbitrator determines your claim is frivolous under applicable law.
 - •Class/Representative Actions. To the fullest extent permitted by law, there is no class or representative arbitration or litigation. If the class waiver is found unenforceable as to a particular claim, that claim proceeds in court; the remainder of the disputes remain in arbitration. This section is severable.
 - •Opt-Out. You may opt out of arbitration within 30 days of accepting these Terms by emailing arbitration-optout@leasebelgravia.com with your name and order ID.
 - •Small-Claims Venue. Small-claims actions may be brought in any venue permitted by law, notwithstanding any venue provisions to the contrary in the Agreements.
 
19. Reservation of Rights to Decline or Cancel
Belgravia may, in its sole discretion and prior to contract signing, decline to proceed with or cancel an order for compliance, fraud-prevention, availability, operational, or business reasons. If Belgravia cancels without customer fault while the vehicle remains available, Belgravia will provide a full refund of all Belgravia-collected Deposit(s) for that order.
20. Program & Terms Changes, Version Control
Programs, incentives, fees, and processes may change to comply with law, card-network rules, or manufacturer policies. Updates take effect when posted. For each order, the version of the Cancellation Policy and Legal Disclosures in effect when you place or modify that order governs deposit/refund outcomes and disclosures for that order. Later updates apply prospectively.
21. Third-Party Services
The Services may link to third-party sites or tools for convenience. Belgravia is not responsible for third-party content, products, or compliance. Their terms and privacy policies apply.
22. Age & Eligibility
You must be 18 years of age or older, a U.S. resident, and legally able to enter a binding contract to use the Services and place orders.
23. Assignment
You may not assign any rights or obligations under the Agreements without Belgravia’s prior written consent. Belgravia may assign the Agreements, in whole or in part, in connection with a merger, acquisition, corporate reorganization, or sale of assets.
24. Changes to these Terms
Belgravia may update these Terms from time to time. Updates will be effective upon posting. Continued use of the platform after updates constitutes acceptance.
25. Miscellaneous
- •Entire Agreement. The Agreements are the entire agreement regarding the Services.
 - •Severability. If any provision is unenforceable, the remainder remains in effect.
 - •No Waiver. A party’s failure to enforce a provision is not a waiver.
 - •Notices. You consent to receive notices electronically to the email address you provide or via in-product messaging.
 
26. Contact
- •Email: hello@leasebelgravia.com
 - •Phone: (424) 421-1177
 - •Disputes: support@leasebelgravia.com
 - •Accessibility: support@leasebelgravia.com